Keyword: «satisfaction»

The article is devoted to the problem of motivation of firm personnel, at the expense of the tool of corporate values. The problem of motivation and motivation of employees is considered from two positions. From administration position, the founder of the text of mission, and from firm personnel which has to real-ize ideas of mission in the work. The tools and technology of research are proved by the semantic analysis of the text, requirements and personnel values are studied, comparison, comparison of declared ideas and real requirements, personnel values is carried out. Conclusions and effectiveness of mission on scales of turnover of staff are drawn.

Article is devoted to an important philosophical question -understanding of happiness in traditional and unusual representation. The author pays attention to an important role of a teacher in formation of the correct ideas of happiness at modern youth.

The article is devoted to consideration of the existing methodology for the analysis of quality in services. The author justified the need for service companies assess the level of quality of service and service pro-cess.

The paper discusses service logistics concept and development of logistics services in the modern economy in the framework of improving the quality of customer service. Logistics service is a factor of increasing success of firms in the market and the customer orientation in building long-term partnerships with clients.

The article presents the results of the author's sociological research conducted in 2016 with the aim of ana-lyzing the indicators of the social well-being of the inhabitants of Togliatti.