Ключевое слово: «quality of service»
Исаев Д. А. IMPROVEMENT OF PUBLIC TRANSPORT SERVICES ON URBAN PASSENGER TRANSPORT IN YAKUTSK // Научно-методический электронный журнал «Концепт». – 2023. – . – URL: http://e-koncept.ru/2023/0.htm
In the course of the study, a methodology for improving public transport services was presented. The main problems related to the quality of transport services were also identified.
The results of the work can be used to develop and implement a strategy for the devel-opment of public transport in Yakutsk, as well as to optimize the transport systems of other cities, taking into account regional peculiarities and the specifics of passenger traffic.