Keyword: «recruiting»
In the context of informatization and automation of processes, the intellectual resource, expressed in the quality of the personnel being recruited, is becoming increasingly important. Many corporate processes will depend on the correct initial selection of people who actually have the required skills and knowledge, ranging from the effectiveness of the employee's integration into the working environment and ending with the performance indicators of his work, the amount of costs required to maintain the efficiency of their work.
The article considers and analyzes such a modern tool for the work of modern employees of companies in different industries as a CRM system. With its help, the management of organizations allows their subordinates to effectively and conveniently manage relationships with their customers and customers. Managers of structural divisions also use these programs to track all the tasks and actions that employees have performed during the entire working day. Based on this analysis, it becomes possible to evaluate the employee's productivity and offer recommendations for improving the work, if necessary, or vice versa, give positive feedback on its completion. These systems have been in existence for quite a long time, but since the beginning of the global pandemic, they have become most relevant and important, due to the transition of many employees to remote work mode.