Keyword: «bank employees»

The article examines the phenomenon of emotional burnout among employees of the banking sector. The factors contributing to the development of burnout syndrome are analyzed, such as high work intensity, constant contact with clients, strict efficiency requirements and competition. The results of an empirical study revealing the level of emotional burnout among employees of various divisions of the bank and its relationship with demographic and professional characteristics are presented. Recommendations for the prevention and correction of emotional burnout in the banking sector are offered.