Keyword: «cleaning company personnel»

The necessity and complexity of the process of training the line personnel of cleaning companies determine the relevance of this study. The necessity for a job-training program is related to the continuously developing market of professional equipment and chemical special products, which leads to constant changes in cleaning technology. The complexity of the training process lies in the fact that a significant part of the employees are people of pre-retirement and retirement age, the effectiveness of whose training depends on their social, cognitive and psychological characteristics. The purpose of the research work is to identify the specific features and determine the conditions for effective training of adults engaged in professional activities in the field of cleaning services. The following research methods were used: 1) andragogical analysis of the specifics of training cleaning workers; 2) a retrospective look at the problem of adult training from the perspective of the author's own experience; 3) a survey of students; 4) systematic monitoring of the process of providing cleaning services; 5) statistical processing of the results. The analysis of literature and official Internet sources revealed the absence of scientific works on the study of andragogical aspects of education and training for this category of workers. The study found that the education and training of elderly people with a low level of education is possible only with the implementation of the main principle of rapid demand for theoretical knowledge in practical activity. The only motive for professional growth is the fear of losing additional income. Professional efficiency of the teacher, who knows the basics of andragogy, creation of special learning conditions and constant quality control of the services provided by the customer increase the effectiveness of the process. The novelty of the work lies in a first comprehensive study of the training process of cleaning workers taking into account the specifics of professional activity and andragogy. The scientific approach based on andragogical principles provides the opportunity to solve the problem of adult education with a low level of motivation and reveals promising directions for optimizing and increasing the effectiveness of the process. The practical significance of the work is due to the fact that the results obtained are important for the development of a strategy for professional development at an older age, which will determine the technologies of psychological and pedagogical support for employees of cleaning companies, improving their professional efficiency and the quality of services provided. The data obtained are recommended for inclusion in training programs for specialists in the field of cleaning organization, as well as for employees of cleaning companies who directly train line personnel.