Keyword: «decision-making characteristics»

The relevance of the study of the relationship between emotional intelligence and the regulation of decision-making by stewards in a stressful situation is determined by both trends in the development of scientific knowledge and the existing needs of social practice. The purpose of the diagnostic study is to find the connection between emotional intelligence and productive coping of decision–making among stewards in a stressful situation. The conducted study confirmed the existence of relationship between emotional intelligence and decision-making copings. The data obtained can be taken into account by stewards in the regulation of productive decision-making coping choice.