Keyword: «employee training»

THE COLETTE PHENOMENON: THE PRACTICE OF EFFECTIVE HR MANAGEMENT IN RETAIL USING THE EXAMPLE OF A CONCEPT STORE

Author:

Alena Verbenskaya

The article considers the importance of labor organization and human capital management in retailing on the example of Colette concept store, emphasizing the influence of these aspects on business success and increasing customer loyalty.

Keywords: human capital, retail, customer loyalty, human capital management, creativity in management, employee training, concept store