Keyword: «municipal services»

The article examines the main processes of digital transformation of public management and the expansion of the range of state and municipal services provided to the population. The main stages of development of the service state model and their results are highlighted. The main problems of public management at the present stage are determined. It is concluded that the digitalization of society and public management based on the dynamic implementation of information and communication technologies makes the process of implementing the service state model in our country practically irreversible.