Keyword: «tour operating system»

The article deals with the concept of information systems in the world today, their importance for tourist companies. It gives also three classification criteria of their use: functional characteristics, levels of control and territory of use in the tourism industry. The article also reflects the influence of information systems on the development of tourism according to three levels of their use. The practical value of the article is in identifying the problems arising from the information systems use in the field of tourism activity, both from the part of the tourist companies’ management and from potential customers.