Keyword: «crm systems»
The article describes the implementation of a single information and communication space of the enterprise based on the extended functionality of the CRM system.
The article considers the main features and advantages of a single information and communication space. A variant of organizing a single information and communication space of an enterprise based on the additional functionality of a CRM system is considered.
The purpose of writing the article is to substantiate the possibility of using a CRM system to organize a single information and communication space of an enterprise.
Keywords:
information, communication, information space, networks, digital signals, crm systems, ip telephony