Keyword: «digital signals»

The article describes the implementation of IP telephony in an enterprise (geographically distributed company). The article discusses the main features and benefits of IP telephony. A comparative analysis was carried out between three connection methods: renting a virtual PBX for IP-telephony (IP-PBX), installing your own IP-PBX for all divisions and offices, installing a separate IP PBX in each division of the company. The purpose of this article is to choose the best option for organizing a communication system for various cases.

The article describes the implementation of a single information and communication space of the enterprise based on the extended functionality of the CRM system. The article considers the main features and advantages of a single information and communication space. A variant of organizing a single information and communication space of an enterprise based on the additional functionality of a CRM system is considered. The purpose of writing the article is to substantiate the possibility of using a CRM system to organize a single information and communication space of an enterprise.