Keyword: «digital empathy»

DEVELOPING EMOTIONAL INTELLIGENCE IN HIGHER EDUCATION STUDENTS IN THE CONTEXT OF DIGITAL COMMUNICATION: AN EMPIRICAL STUDY OF THE RELATIONSHIP BETWEEN ONLINE AND OFFLINE EMPATHY

Authors:

Ekaterina Grakova,

Mariya Vasilchenko

The article reveals the relationship between the types of digital communication activity of university students and the structural features of their empathy (cognitive, emotional, and intuitive channels), and also determines the presence and nature of the gap between online and offline abilities to recognize emotions. The results of a study conducted on a sample of 1st-4th year students of humanities are presented.

Keywords: university students, empathy, emotional intelligence, professional development, soft skills, online communication, digital environment, digital empathy