Keyword: «ishikawa method»

This article discusses statistical methods of quality control widely used in various fields of activity. It is noted that these methods can be used and can be an effective tool for diagnosing the state of the hospitality industry enterprises and choosing measures to improve the effectiveness of the accommodation facility. Particular attention is paid to the application of such methods at specific hotel enterprises as: checklists (checklists); histogram; Ishikawa diagram. The article concludes that, despite the harsh measures of unfriendly states, the hotel management, relying on the results of statistical quality control, as well as state assistance, can implement a set of anti-crisis measures that allow leveling the negative consequences of sanctions of foreign states.