Keyword: «nonverbal communication»

The article is devoted to the analysis of conflictogenic nonverbal signals, most often found in the correspondence of the Internet messenger Whatsapp. The purpose of the study is to identify potentially conflicting ways of nonverbal communication in correspondence. Chats with correspondence of parents and school teachers are analyzed. Negative nonverbal signals were revealed, manifested in the use of capital letters, a number of exclamation or question marks, emojis depicting anger, etc.

This article explores nonverbal communication within virtual spaces, particularly focusing on school chats on the internet. The primary objective is to identify nonverbal conflict triggers, such as emojis, capital letters, and other symbols that provoke or escalate verbal conflicts. The study aims to uncover aggressive nonverbal communication methods through a psycholinguistic experiment. Findings reveal that these signals can elicit negative emotional reactions and affect the overall atmosphere of communication. The research emphasizes the importance of mindful and empathetic communication in the educational online environment.