Keyword: «crisis»

This article is devoted to the consideration and characterization of anti-crisis management at hotel enterprises in the conditions of economic and political sanctions imposed against Russia and the analysis of Russia's response to them. Also, the article shows the positive impact of crisis management on the development of hotel enterprises. The paper models the main anti-crisis measures aimed at minimizing the negative consequences of the sanctions imposed. In addition, it is noted that anti-crisis management is a decisive factor in preventing the bankruptcy of a hotel enterprise and thus such management accelerates the development and stabilization of the functioning of the hotel business both at the regional and national levels.

This article discusses statistical methods of quality control widely used in various fields of activity. It is noted that these methods can be used and can be an effective tool for diagnosing the state of the hospitality industry enterprises and choosing measures to improve the effectiveness of the accommodation facility. Particular attention is paid to the application of such methods at specific hotel enterprises as: checklists (checklists); histogram; Ishikawa diagram. The article concludes that, despite the harsh measures of unfriendly states, the hotel management, relying on the results of statistical quality control, as well as state assistance, can implement a set of anti-crisis measures that allow leveling the negative consequences of sanctions of foreign states.

The article deals with algorithms of psychosocial assistance to women who find themselves in crisis situations. The main features of any crisis are given; the main objectives to be achieved by a specialist during psychosocial help in crisis situation are analyzed. The key aspects of assistance to women who had been separated from a loved one for a long time, who were suffering from the death of a loved one, who had experienced death of a close person are considered.